PRIVACY POLICY

Last updated: September 1, 2026

LYADHKHOR ("LYADHKHOR," "we," "us," or "our") operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services").

LYADHKHOR is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, process, and disclose your personal information when you visit or use our website, make a purchase or other transaction through the Services, create an account, subscribe to communications, contact us, or otherwise interact with LYADHKHOR.

If there is a conflict between our Terms of Service and this Privacy Policy concerning the collection, processing, or disclosure of personal information, this Privacy Policy will apply to those matters.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood how your information may be collected, used, and disclosed as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies you or can reasonably be linked to you.

Personal information does not include information that has been collected anonymously or de-identified so that it cannot reasonably identify or be linked to an individual.

Depending on how you interact with the Services, where you reside, and what is permitted or required by applicable law, we may collect or process the following categories of personal information:

Contact information, including your name, email address, telephone number, billing address, and shipping address.

Order and transaction information, including products viewed or purchased, items added to your cart or wishlist, order history, order number, transaction details, cancellations, replacements, refunds, and other information relating to your purchases.

Payment and financial information, including information necessary to process payments, payment method, payment confirmation, transaction information, and related payment details. Payment information may be processed by Shopify and/or third-party payment providers and may not be directly stored by LYADHKHOR.

Account information, including your username, password or authentication information, preferences, settings, and information associated with your customer account.

Communications with us, including information you provide when contacting us regarding an order, customer support request, return/refund claim, feedback, complaint, or other inquiry.

Device and technical information, including information about your device, browser, network connection, IP address, cookie identifiers, and other technical identifiers.

Usage information, including information about how and when you access, browse, navigate, or otherwise interact with our website and Services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you, including when you place an order, create an account, subscribe to communications, contact us, submit a form, or otherwise provide information to us.

Automatically through the Services, including information collected from your device or browser when you use our website, including through cookies and similar technologies.

From Shopify and our service providers, including companies that provide ecommerce infrastructure, payment processing, order fulfilment, printing, shipping, analytics, customer support, hosting, marketing, fraud prevention, and other services on our behalf.

From business partners or other third parties, where permitted by applicable law.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing and Fulfilling the Services

We use personal information to operate our store, process transactions and payments, fulfil and ship orders, provide order confirmations and updates, manage customer accounts, process approved replacements or refunds, provide customer support, and otherwise perform our obligations relating to your purchase.

Because LYADHKHOR products may be produced and fulfilled through third-party manufacturing, print-on-demand, logistics, or shipping providers, information necessary to produce and deliver your order may be shared with the relevant service providers.

Improving and Personalizing Our Services

We may use information about your interactions with our store to understand how customers use our Services, improve our website and products, remember preferences, and provide a more relevant shopping experience.

Marketing and Advertising

Where permitted by applicable law, we may use personal information to send marketing or promotional communications, including emails regarding new products, collections, offers, or other LYADHKHOR updates.

We may also use certain information to measure or improve advertising and marketing activities.

You can unsubscribe from promotional emails at any time using the unsubscribe option provided in those communications.

Security and Fraud Prevention

We may use personal information to authenticate accounts, maintain the security of our Services, prevent fraudulent transactions, investigate suspicious or potentially illegal activity, protect our customers and business, and enforce our policies.

If you create a customer account, you are responsible for maintaining the confidentiality of your account credentials.

Communicating With You

We use your information to respond to inquiries, provide customer support, communicate regarding orders and transactions, resolve problems, and maintain our customer relationship with you.

Legal and Regulatory Purposes

We may process personal information where necessary to comply with applicable laws, regulations, legal processes, court orders, government requests, taxation or accounting requirements, resolve disputes, protect our legal rights, and enforce our Terms of Service and other policies.

How We Disclose Personal Information

We may disclose personal information where reasonably necessary to operate our business and provide the Services.

This may include disclosure to:

• Shopify, which provides the ecommerce platform used to operate our store;
• payment processors and payment service providers;
• printing, manufacturing, and fulfilment partners;
• shipping, courier, and logistics providers;
• website hosting, technology, analytics, and cloud service providers;
• customer service providers;
• marketing and advertising service providers where applicable;
• professional advisers where reasonably necessary; and
• government authorities or other parties where required by applicable law.

We may also disclose information when you specifically request, direct, or consent to such disclosure.

Information may also be disclosed in connection with a corporate transaction, such as a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, subject to applicable law.

Relationship With Shopify

Our store is hosted and powered by Shopify.

Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve Shopify's services and enable us to operate our online store.

Information submitted through our store may therefore be transmitted to and processed by Shopify and other service providers, including providers located in countries other than the country in which you reside.

Shopify may also process certain information obtained from your interactions with our store and other merchants in connection with Shopify features and services.

You can learn more about Shopify's privacy practices through the Shopify Consumer Privacy Policy.

Depending on your location and applicable law, you may also be able to exercise certain privacy rights relating to information processed by Shopify through the Shopify Privacy Portal.

Cookies and Similar Technologies

Like many online stores, our Services may use cookies and similar technologies.

Cookies may be used to operate essential website functions, remember preferences, maintain shopping carts and customer sessions, understand how visitors interact with the website, improve performance, prevent fraud, and support analytics or advertising where applicable.

Shopify and third-party services integrated with our store may also use cookies in accordance with their respective privacy practices.

Where required by applicable law, you may be provided with choices regarding non-essential cookies.

Third-Party Websites and Links

Our Services may contain links to websites, social media platforms, applications, or other online services operated by third parties.

If you follow a link to a third-party service, its privacy and security practices are governed by its own policies.

We are not responsible for the privacy, security, accuracy, or practices of third-party websites or services that we do not control.

The inclusion of a third-party link on our website does not necessarily constitute an endorsement of that third party or its services.

Children's Privacy

The Services are not intended for use by children who are not legally permitted to enter into transactions through the Services.

We do not knowingly collect personal information from children in violation of applicable law.

If you are a parent or legal guardian and believe that a child has provided personal information to us inappropriately, please contact us using the information provided below so that we can review and, where appropriate, delete the information.

Security of Your Information

We take reasonable measures designed to protect personal information.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of personal information.

Please avoid sending sensitive or confidential information through unsecured communication channels.

Retention of Personal Information

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including providing the Services, maintaining customer and transaction records, complying with legal, accounting, tax, or regulatory requirements, resolving disputes, preventing fraud, and enforcing our agreements and policies.

The appropriate retention period may vary depending on the nature of the information and our legal obligations.

Your Rights and Choices

Depending on where you reside and applicable law, you may have certain rights concerning your personal information.

These may include:

Right to Access or Know: You may have the right to request information about personal information we hold about you.

Right to Correction: You may have the right to request correction of inaccurate personal information.

Right to Deletion: You may have the right to request deletion of certain personal information, subject to applicable legal exceptions.

Right to Portability: In certain circumstances, you may have the right to obtain a copy of personal information in a portable format.

Communication Preferences: You may unsubscribe from promotional emails using the unsubscribe option included in those communications.

Even if you opt out of marketing communications, we may continue to send transactional or service-related communications, including information concerning orders, payments, deliveries, accounts, or customer support.

Certain rights are not absolute and may be subject to exceptions permitted by applicable law. We may also need to verify your identity before fulfilling certain requests.

We will not discriminate against you for exercising privacy rights available to you under applicable law.

International Processing and Transfers

Shopify and some of our service providers may process or store information outside the country in which you reside.

Where personal information is transferred internationally, such transfers will be handled in accordance with applicable data protection requirements and appropriate transfer mechanisms where required.

Complaints

If you have concerns or complaints regarding how we process your personal information, please contact us using the details provided below.

Depending on your location and applicable law, you may also have the right to submit a complaint to an appropriate privacy or data protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Services, business practices, technology, legal requirements, or other operational reasons.

When we update this Privacy Policy, we will publish the revised version on our website and update the "Last updated" date where appropriate.

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to make a privacy-related request, please contact us at:

LYADHKHOR
Email: shop.lyadhkhor@gmail.com